I. General Provisions

  1. This document (hereinafter referred to as the "Regulations") sets forth the rules for using the Apartments and Rooms, which are made available based on a Lease Agreement concluded with the following entity: INA Management Limited Liability Company with its registered office in Gdańsk (80-890) at Heweliusza Street 9, entered in the Register of Entrepreneurs kept by the District Court for the city of Gdańsk, 7th Commercial Division of the National Court Register under number KRS 0000743606, VAT ID: 5833317195 in relation to the Apartments and Rooms located at Łamana 7 Street in Gdańsk (80-510) in the Merwede Residence facility.

II. Definitions

  1. Apartment - a residential unit that can be rented under the Lease Agreement;
  2. Room - a residential unit that can be rented under the Lease Agreement;
  3. Night quiet - a time period between 10:00 PM and 6:00 AM, during which Guests are obliged to refrain from noisy behavior;
  4. Common areas - parts of the Facility which may be used by Guests of different Rooms or Apartments;
  5. Hotel day - the period during which a Guest may stay in the Apartment or Room under the concluded Lease Agreement. The hotel day starts at 4:00 PM on the day of arrival and ends at 10:00 AM on the day of departure;
  6. Guest - a person staying in the Apartment or Room based on the Lease Agreement concluded in the Service Regulations or the rules of other platforms used for booking the Apartment or Room, which INA Management uses;
  7. Accompanying persons - a person not covered by the Lease Agreement concluded with the Guest, staying in the Apartment or Room;
  8. Day of arrival - the day indicated in the Lease Agreement as the start day of the Lease;
  9. Day of departure - the day indicated in the Lease Agreement as the last day of the Lease;
  10. Facility - the property managed by INA Management for the rental of Apartments or Rooms;
  11. Lease Agreement (Lease) - the Agreement under which INA Management gives the Client an Apartment or Room for paid rental for the period indicated by the Client when placing the Order;
  12. Check-out - the process during which the Guest leaves the Apartment or Room, particularly returning the card/key to the Apartment or Room and settling all accounts;
  13. Check-in – the registration of the Guest in the Apartment or Room, which involves filling out registration cards prepared by INA Management and handing over the card/keys to the Apartment or Room.

III. Check-in

  1. The hotel day begins at 4:00 PM on the day of arrival and ends at 10:00 AM on the day of departure.
  2. Check-in takes place at the Reception during its opening hours.
  3. Only a person who has reached the age of 18 and has full legal capacity can check in.
  4. If the Guest cannot check in during Reception opening hours, they are obliged to notify this no later than one day before the Day of arrival by phone or email.
  5. The Reception sends the Guest instructions concerning Check-in in an electronic message no later than on the Day of arrival.
  6. If the Guest refuses to Check-in, INA Management terminates the Lease Agreement without notice, retaining the rent as a contractual penalty.

IV. Rules of stay

  1. Smoking tobacco products or consuming intoxicants is strictly prohibited in the Apartment and Room. In case of violation of this prohibition, the Guest is obliged to pay a contractual penalty of 500 PLN for each violation.
  2. Guests and Accompanying persons staying in the Apartment or Room are required to comply with these Regulations, Night quiet, health and safety rules, fire protection regulations, and behave in a manner consistent with the principles of personal culture.
  3. INA Management, in cases of Guest violations of the above points, especially if the Guest is suspected of being under the influence of intoxicants, alcohol, in a state that excludes conscious decision-making, or behaves aggressively towards INA Management or Facility staff, may decide to call the Police or other law enforcement services. In such case, INA Management has the right to immediately terminate the Lease Agreement, retaining the rent as a contractual penalty.
  4. Third parties may be present in the Guest's Apartment or Room between 6:00 AM and 10:00 PM.
  5. The Guest may not allow third parties or animals not declared during the Order to stay in the Apartment or Room. For the purposes of these Regulations, allowance is considered the presence of animals or third parties in the Apartment or Room between 10:00 PM and 6:00 AM.
  6. In case of a breach of point 5 of these Regulations, the Guest may be charged for the stay of those animals or third parties according to the rates applicable for renting the Apartment or Room for a person or animal during the Lease Agreement period.
  7. When using the Apartment or Room, the Guest may not:
    a.smoke candles, incense, light a fireplace or garden grill,
    b.sublease the Apartment or Room;
    c.allow third parties to use the Apartment or Room, even during the Lease Agreement;
    d.remove elements of equipment and decoration from the Apartment or Room, or move elements of equipment and decoration between Apartments or Rooms;
    e.leave animals and persons under 13 years of age unattended.
  8. In case of violation of the ban on lighting candles, incense, fireplace, or garden grill, the Guest will pay a contractual penalty of 500 PLN.
  9. The Guest is obliged to properly secure the Apartment or Room every time when leaving it, especially by carefully closing windows and locking the entrance door with a key. The Guest is materially responsible for damages resulting from improper or omitted securing of the Apartment or Room.
  10. Parking spaces in the garage are available for Guests by prior reservation. The parking space is subject to an additional fee - the rate is set individually for each facility. The Guest is obliged to carefully take care of the garage remote control. In case of loss, INA Management may charge the Guest a contractual penalty of 200 PLN.
  11. The cost for a lost key/card to the Apartment or Room is 150 PLN.
  12. The fee for the stay is collected from the Guest on the day of arrival (in advance).

V. Check-out

  1. Guests are obliged to leave the Apartment or Room no later than 10:00 AM on the Day of departure. Otherwise, INA Management will charge for the use of the Apartment or Room for the following hotel days of the Guest's stay according to the rates applicable on the Day of Departure.
  2. The Guest wishing to extend their stay should notify the reception no later than 4:00 PM on the day preceding the end of the rental period.
  • Up to 2:00 PM, the cost of extending the stay is 50% of the daily rate.
  • After 2:00 PM, the cost of extending the stay is 100% of the daily rate.

VI. Guest responsibility

  1. The Guest is financially liable for any damage or destruction of equipment and technical devices caused by them. Each parent (guardian) is responsible for damages caused by children. INA Management has the right to charge the Guest's payment card for damages caused in the Apartment or Room.
  2. INA Management reserves the right to perform pre-authorization of the payment card provided by the Guest or collect a refundable cash deposit of 500 PLN (in words: five hundred zlotys) during Check-in. If no damage is caused in the Apartment or Room, the deposit will be returned in full. In case of damage found in the Apartment or Room, the deposit will be used to repair the damage. Depending on the amount of damage, INA Management will return the unused part of the deposit or seek supplementary compensation under general rules.

VII. Complaints, INA MANAGEMENT liability

  1. INA Management is liable for loss or damage of items brought by the Guest to the Apartment or Room on the basis of hotel or similar establishment rules, in accordance with Article 846 of the Civil Code, unless the damage was caused by the inherent nature of the item brought in, force majeure, or solely due to the fault of the injured party or an accompanying person, employee, or visitor.
  2. Guests have the right to file complaints regarding failures related to the execution of the Lease Agreement. Complaints can be sent by the Guest to the email address: kontakt@inarent.pl
  3. In justified cases, the Guest may request INA Management's visit to the Apartment or Room.

VIII. Final Provisions

  1. In matters not regulated by these Regulations or the service Regulations, the provisions of the Civil Code shall apply.